Last Updated: July 7, 2024
Welcome to MustStash! These Terms of Service ("Terms") govern your access to and use of the MustStash Sales Channel App (the "App"), available in the Shopify App Store, and any related services provided by MustStash, LLC ("we," "us," or "our"). By installing and using the App, you, whether as a company or a manufacturer ("you," "Company," or "Manufacturer"), agree to be bound by these Terms.
At MustStash, we are dedicated to revolutionizing the way crafters organize and discover crafting supplies, and we value the role our partners play in this mission. We aim to create an environment where creativity flourishes and business opportunities thrive. These Terms are designed not only to ensure a clear understanding of our mutual obligations but also to foster a cooperative and productive relationship.
Should you have any questions or require clarification regarding these Terms, please do not hesitate to contact us. We are here to help and strive to ensure smooth collaborations.
These Terms apply to your interaction with the MustStash Sales Channel app, specifically focusing on the data and services related to product listings, including but not limited to Merchant Data and Product Data as defined herein.
By installing and using the App, you agree to be bound by these Terms. We encourage you to read them fully. If you have any questions or concerns about these Terms, please contact us before continuing use. If you do not agree to these Terms, please uninstall and discontinue use immediately.
To use the App, you must be a business entity capable of legally entering into binding agreements and complying with all applicable laws and regulations.
You are required to integrate your Shopify store with our App in order to access and use its features. By integrating your store, you agree to provide accurate and complete information through Shopify and to keep your store's information up-to-date.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the App solely for your internal business purposes. This means you can use the App to manage your store's product data and related activities but cannot transfer your access to another party or use the App for unauthorized purposes.
We collect various types of data from your Shopify store, referred to as Merchant Data and Product Data, which include product names, product types, descriptions, images, and other relevant details. This collection is limited to the products that you, the Manufacturer, produce and own, as detailed in our Privacy Policy for Shopify Company Partners.
The data collected through the App is utilized internally to display and update your product listings within the MustStash Inventory Management App, provide insights and analytics, and enhance the user experience. By providing this data and imagery, you grant us a perpetual, worldwide license to use, display, and store this data and imagery on our platform. This facilitates the management and improvement of the overall MustStash Inventory Management App enabling users to efficiently tag, organize, and search their collections.
We do not sell or disclose individual company data to third parties. We use the data and images solely within our platform to provide services to our users. This data is not exposed to external search engines or other platforms for SEO or competitive purposes. We may use aggregated, anonymized data for industry insights, but this will not include identifiable company information. We are committed to data security and ensure the integrity and confidentiality of your business information.
When you integrate your Shopify store with the MustStash Inventory Management App, only the data related to your own products (i.e., products you manufacture) will be collected and shared with us. Any third-party products that you may sell in your store will not be included in the data collection. This ensures that we only manage data for which you have full ownership and rights.
Before you can connect your Shopify store to the MustStash Inventory Management App, you must obtain an authorization code from MustStash. To receive this code, you must sign an agreement directly with us, explicitly consenting to donate your Product Data to the crowdsourced database used by the MustStash Inventory Management App. This agreement confirms your understanding that the Product Data will remain in our database even after the app is uninstalled, and that you are contributing this data for the benefit of the crafting community.
During the installation process of the App into your Shopify store, you must reconfirm your commitment to contribute your Product Data to the crowdsourced database used by the MustStash Inventory Management App. This step ensures that you understand and consent to our data retention policy, which maintains the Product Data in our database even after uninstallation of the app. You will need to enter your previously obtained authorization code to complete the installation.
You may disconnect your Shopify store from the MustStash Inventory Management App or uninstall the App at any time. Uninstalling the App automatically triggers a disconnection. Upon disconnection or uninstallation, we will stop receiving updates from your store, and 'Buy Now' links will be removed from product pages. However, the Product Data previously provided will remain in our crowdsourced database as it is integral to the functionality of the MustStash Inventory Management App. If you wish to have your Product Data removed from our database, you must contact us directly to request its deletion. All other data from your store will be deleted in accordance with Shopify's API terms of service.
The App is free to install. Charges will only incur for sales made through the 'Buy Now' links that appear on the product details pages within the MustStash Inventory Management App. These links direct users back to your Shopify store. We charge a commission of 10% on each sale made through these links, applied to the total value of the sales generated. The details of the commission rate and its application will be clearly displayed during the store connection process and the subscription approval.
The processing of commissions on sales made through the 'Buy Now' links is fully managed by Shopify's billing system. We rely on Shopify to accurately attribute sales and calculate commissions based on their own operational protocols, which may include the duration of referral tracking and the conditions under which sales are credited to our app. For specific details on how referrals are tracked, commissions are calculated, or any related queries, please refer directly to Shopify's documentation or contact Shopify support.
All payments are processed through Shopify's secure billing system, which typically operates on a 30-day billing cycle. You will set a limit for the amount you are willing to pay per month, and Shopify will debit your credit card for the total amount owed at the end of each cycle. You are subject to Shopify's standard payment terms and conditions. For detailed information on billing cycles, payment processing, and related inquiries, please refer to Shopify's billing documentation or contact Shopify support.
All intellectual property rights in the App and its content are owned by MustStash, LLC or by third parties whose intellectual property is licensed to us. By using the App, you are granted a limited, non-exclusive license to use the App solely in accordance with these Terms. This license allows you to use the App to manage your store's Product Data and related activities as intended by MustStash.
To protect our intellectual property and ensure the proper use of the App, you agree not to:
(a) Copy, modify or create derivative works of the App;
(b) Reverse engineer, decompile or attempt to extract the source code of the App;
(c) Use the App for any unlawful purpose or in a way that competes with MustStash.
You may terminate your use of the App at any time by uninstalling the App from your Shopify store.
We may terminate or suspend your access to the App at any time, with or without cause, and without prior notice or liability. Reasons for termination may include, but are not limited to, a breach of these Terms or any applicable laws or regulations.
Upon termination, your right to use the App will immediately cease, and you must cease all use of the App. Any outstanding fees and payments will remain due and payable. We will remove "Buy Now" links and cease referring customers to your store. Additionally, we will stop receiving product updates from your store. As per Section 6.7, we will retain any Product Data that you have provided, unless you explicitly request its removal. All other data will be deleted in accordance with Shopify's terms and conditions.
To the maximum extent permitted by law, MustStash shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the App; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the App; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the App by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the App.
In the event of a dispute arising from or related to these Terms, the parties agree to seek resolution through mutual negotiation. If the dispute cannot be resolved within a reasonable timeframe, the parties agree to submit the dispute to binding arbitration in Bozeman, Montana, before a single arbitrator. The arbitration shall be conducted in accordance with the rules of the American Arbitration Association. The decision of the arbitrator shall be final and binding on both parties.
These Terms shall be governed by and construed in accordance with the laws of the State of Montana, United States, without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any jurisdiction other than Montana. Any legal suit, action or proceeding arising out of, or related to, these Terms shall be instituted exclusively in the federal courts of the United States or the courts of the State of Montana in each case located in the city of Bozeman and County of Gallatin, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
We are committed to maintaining transparency with our Company Partners. As our services evolve and as legal or business requirements change, updates to our Terms may become necessary.
We reserve the right to modify these Terms at any time. Any significant changes will be communicated through prominent notifications. These notifications may be sent via:
Your continued use of the App after such modifications constitutes your acceptance of the new Terms. We encourage you to periodically review these Terms to stay informed about how we protect your data and how changes may impact you.
We value your feedback and are committed to providing excellent service. If you have any questions about these Terms, concerns about how your data is being used, or questions about your rights, please do not hesitate to reach out to us.
For general inquiries or feedback: Please contact us.
For specific concerns: If you have specific concerns related to the use of your data or any rights you wish to exercise, please detail your concerns in the message when you contact us so we can address them promptly and accurately.
We encourage you to contact us to ensure a positive experience with MustStash and to help us improve and tailor our services to better meet your needs.