Last Updated: July 7, 2024
Welcome to MustStash! We're dedicated to transforming the art of cardmaking by simplifying how you organize and find your crafting supplies. This Privacy Policy (“Policy”) is issued by MustStash, LLC ("we," "us," or "MustStash"), and it outlines how we collect, use, and protect your personal data across our platforms, including the MustStash mobile and web applications (the "App") and our website (muststash.io).
Here at MustStash, we understand that your creative journey is more than just a hobby—it's a passion that connects you with a community of fellow crafters. That's why safeguarding your personal information is a priority for us, ensuring that your privacy is respected and protected in accordance with applicable data protection laws and regulations.
By using our services, you agree to the practices described in this Privacy Policy. If you have any questions or concerns about how we handle your data, please feel free to contact us for clarification.
We prioritize your privacy, ensuring responsible handling of your information in compliance with data protection laws.
This policy applies to all information collected through the MustStash app, our website (muststash.io), and the MustStash Shopify app, as well as any other interactions you may have with MustStash.
By accessing and using the MustStash app, our website (muststash.io), and the MustStash Shopify app, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms. If you do not agree with the terms of this policy, please do not use our products and services.
We collect data on how you use our app and technical details about your device:
You can customize how you receive notifications from us, choosing between email or device notifications.
We monitor clicks on affiliate links to manufacturers' products to understand your interests.
Access to Stash Data: Your personal crafting stash data, including items you have added and projects you have created, is accessible to you through our app. Currently, we do not offer a feature to export this data outside of the app, but we are considering adding such functionality in the future.
App Functionality: We use your information to ensure the smooth functioning of the app. This includes maintaining your user profile, managing your stash, wishlist, and projects, and facilitating your interaction with the app.
Personalized Notifications: Based on your stash details and preferences, we send notifications about new product releases, brand updates, app features, and new companies added to the app. These are tailored to your specific interests in the crafting world.
App Updates and News: We may also use your contact information to inform you about important updates to the app, including new functionalities or changes in our service.
Targeted Suggestions: While we currently do not use your information for marketing purposes beyond app-related updates and crafting news, should we explore targeted promotions or suggestions based on your stash data in the future, we will implement appropriate mechanisms to ensure you have full control over your participation.
Opt-In/Opt-Out Mechanisms: If we decide to use your information for marketing purposes, we will provide clear options for you to opt-in to receive these communications. Similarly, should you choose to opt-out after subscribing, we will ensure the process is straightforward and accessible directly from our app or website.
User Control and Transparency: Any future marketing activities will be conducted with full transparency, and we will seek your explicit consent before sending marketing communications. This ensures that your choices are respected and that you receive only the content that is most relevant and desired by you.
We are committed to protecting the confidentiality, integrity, and availability of your personal data. We employ a combination of physical, administrative, and technical measures designed to prevent unauthorized access and misuse of your personal information. These measures include, but are not limited to:
Despite our best efforts, no method of transmission over the Internet or method of electronic storage is completely secure. However, we have implemented procedures to address any suspected personal data breach and will notify you and any applicable regulators of a breach where we are legally required to do so.
Breach Notification: In the event of a data breach, we will promptly notify you of any unauthorized access to your personal data that might expose you to serious harm.
Incident Response Plan: We maintain an incident response plan which outlines the steps to take in the event of a data breach or other security incident.
We incorporate privacy by design principles into our development and operational processes. This means that we consider privacy implications in the initial design stages of our projects and throughout the lifecycle of the data, ensuring that privacy settings are user-friendly and robust by default.
Content Creator Accounts: We may introduce specialized accounts for content creators. These accounts may access aggregated, anonymized data to help them create relevant and engaging content for our users.
Company Accounts: We might also offer company accounts in the future. These would allow crafting companies to access aggregated data about product trends and user preferences. This information can help them understand the market better and serve the crafting community more effectively.
We respect the privacy of our users and do not sell personal data to third parties.
We comply with legal requirements for data disclosure and use data internally to improve our services. If legal obligations require us to disclose your information, we will do so responsibly, prioritizing your privacy rights.
Internally, data may be used to enhance our service, improve user experience, and analyze crafting market trends.
We utilize various third-party services for hosting, data management, and communication purposes. While we choose services that adhere to high standards of data protection and privacy, for confidentiality and strategic reasons, we prefer to describe these services in generic terms. Rest assured, all services employed are chosen for their robust security measures and industry-standard practices.
Our commitment to data security involves employing industry-standard measures to safeguard data against unauthorized access, disclosure, alteration, and destruction. We continuously monitor and update our security protocols to ensure the highest level of data protection.
Please be aware that no method of electronic storage or transmission over the Internet is entirely secure. Therefore, while we strive to use the best possible means to protect your data, absolute security cannot be guaranteed.
User Responsibility: Users are encouraged to take proactive steps in protecting their accounts. This includes using strong passwords and keeping login credentials confidential. We advise regular review and update of your security settings to enhance the safety of your account.
At MustStash, we understand that your needs may change over time. This section outlines how you can manage your account, including options for cancellation and what happens to your data if you decide to deactivate or delete your account.
Account Cancellation and Deactivation: If you decide to cancel your subscription or deactivate your account, we will not immediately delete your account and its associated data. Instead, your account will be placed in an inactive state, preserving your previously saved stash, wishlist, and project details. This approach allows you the flexibility to reactivate your subscription at a later date, with your information readily available.
Permanent Account Deletion: If you wish to permanently delete your account and remove all associated data from our servers, please contact us directly. We will promptly process your request and confirm the deletion. Be aware that once your data is deleted, it cannot be recovered. Should you decide to return to MustStash, you would need to start afresh with a new account setup.
You have the right to access the information we hold about you. If you find that this information is inaccurate or incomplete, you are encouraged to request updates or corrections. We strive to maintain accurate and up-to-date records to enhance your experience with our service.
We respect your choices about how you receive updates from us. You can customize your notification settings within the app to control alerts regarding account activity, security updates and other essential service-related information. These settings allow you to choose whether to receive such notifications via email, in-app messages or phone notifications.
We currently retain user data indefinitely, based on our understanding that users may wish to reactivate their accounts in the future and would prefer to have their previous data like stash details and wishlists readily available. We ensure that your data is stored securely and remains accessible only as necessary for the provision of our services or as required by law.
Should our data retention policies change in the future, for instance, to automatically delete dormant accounts after a certain period, we will notify our users of these changes. Any modifications to our data retention practices will be made with consideration of user convenience and legal obligations. We commit to handling your data with the utmost care and respect for your privacy.
If you are a resident of the European Union or California, you have specific rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). These include the right to request access to, corrections of, and the deletion of your personal data. You also have the right to request that we provide a copy of your data to another organization. To exercise these rights, please contact us directly through our Contact Us form. We are committed to facilitating your requests in accordance with applicable law.
At MustStash, we use a limited number of cookies and tracking technologies, primarily through Google Analytics, to understand visitor interactions on our website. This information helps us improve and optimize your experience on our site. We do not use cookies for targeted advertising or extensive tracking beyond our website. Our focus is on enhancing your MustStash experience while respecting your privacy.
Most web browsers provide some control over the management of cookies through browser settings. If you prefer to disable cookies, you can adjust your browser settings accordingly. Please note that disabling cookies might affect the functionality of certain parts of our website. Should we decide to introduce additional tracking methods in the future, we will update our Privacy Policy and inform you of these changes.
We are committed to maintaining transparency with our users. As our services evolve and legal or business requirements change, updates to our Privacy Policy may become necessary.
Any significant changes to our Privacy Policy will be communicated to our users through prominent notifications via email, notifications within our app, or announcements on our website. We encourage you to periodically review our Privacy Policy to stay informed about how we protect your personal information.
By continuing to use our services after changes to our Privacy Policy, you signify your acceptance of the new terms. If you do not agree with the changes, you have the option to discontinue the use of our services and request the deletion of your account and data.
We value your feedback and are committed to addressing your queries to ensure a positive experience with MustStash. If you have concerns about how your data is being used or questions about your rights, please contact us through our Contact Us form on our website.
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Montana, United States, without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any jurisdiction other than Montana. Any legal suit, action, or proceeding arising out of, or related to, this Privacy Policy shall be instituted exclusively in the federal courts of the United States or the courts of the State of Montana in each case located in the city of Bozeman and County of Gallatin, although we retain the right to bring any suit, action, or proceeding against you for breach of this Privacy Policy in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.